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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tamika Jackson

February 21, 2025

5  out of  5
rating by Tamika Jackson
"I highly recommend this office. The staff is knowledgeable and are the true definition of quality customer service. Carmen is the best! She was extremely patient and supportive making it easy to understand and choose options. Thank you Leslie Johnson- State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Briana Jennings

February 18, 2025

5  out of  5
rating by Briana Jennings
"Karmon is the best. She goes above and beyond to make sure you understand whatever questions you may have. Call and speak to Karmon with any questions or concerns you may have."
We responded:
"Thank you for your wonderful review and expressing your kindness towards Carmen! We look forward to assisting you in the near future."
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James Kyler

February 6, 2025

5  out of  5
rating by James Kyler
"Very nice and helpful"
We responded:
"Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service helpful and enjoyable. Your kind words mean a lot to our team and motivate us to continue providing the best possible experience for our customers. Best Regards, Leslie"
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Catasha Puryear

February 3, 2025

5  out of  5
rating by Catasha Puryear
"Great customer service, extremely pleasant and professional.."
We responded:
"Thank you for taking the time to review our State Farm office! We’re thrilled to have had you as a client since 2022 and we look forward to a continued long working relationship. "
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TyRon Wells

January 15, 2025

5  out of  5
rating by TyRon Wells
"Leslie and her team has been absolutely amazing insuring that I have the best policies. From home to life insurance, I have a peace of mind knowing that I am in good hands. Also, being able to converse with Carmen and her understanding my needs (present and future) has been great! You guys rock!"
We responded:
"Thank you for taking the time to share your kind words Tyron! We’re happy to hear Carmen exceeded your expectations. Ensuring our customers feel valued is always our goal. We look forward to continuing to work with you."
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dede jackson

January 13, 2025

5  out of  5
rating by dede jackson
"As i am a new Customer they are really great people and want to make sure your needs are meet for what is needed when it comes to getting great coverage."
We responded:
"Thank you for being the Best part of our agency! We’re here to assist you and your family with all your insurance and financial service needs. "
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Antoinette Brittman

January 3, 2025

5  out of  5
rating by Antoinette Brittman
"Mrs Dominique and her team is very professional, always explains things to ensure understanding, is prompt and takes good care of us! 10 stars!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Dominique is a great asset to our State Farm family as you are. We hope you have a great start to your New Year."
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Evelyn Bowden

December 30, 2024

5  out of  5
rating by Evelyn Bowden
"Everyone is very professional and friendly. I will recommend others people to them. I am very satisfied with State Farm."
We responded:
"Thank you for taking the time to share your experience! We’re glad to know you’re pleased with our team especially Dominique. We look forward to assisting you with all of your insurance needs. "
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Lishia Murray

December 27, 2024

5  out of  5
rating by Lishia Murray
"I was very pleased with Dominique the agent she was very professional she addressed all my concerns and she made sure that she helped me select the right coverage for my vehicles and my home I would definitely recommend her to family and friends."
We responded:
"Thank you for taking the time to share your positive experience! Dominique takes great care of her clients. We are excited to work with you and your family!"
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Michelle Pollion-Tarton

December 13, 2024

5  out of  5
rating by Michelle Pollion-Tarton
"I found myself in an unfamiliar place. I have had some amazingly wonderful experiences with my Insurance providers. Then I complained about the service that received from my progressive agent. Needless to say they played with my policy thinking they had me over a barrel with no options. I tried the General oh no that was a nightmare. My best friend suggested State Farm. I remembered a marketing call from an agent, who gave Md great advice.i then met Dominique, who understood my plight, explained my options and provided me with exceptional customer service. Thank you for empowering your reps with the ability to thrive from a place of natural compassion and wisdom. After 15 years with the green guy, 3 years with old blue and white and a tearful 30 days of missed free throws, I’m breathing a sigh of relief in these Good Hands. Mrs. Michelle T. Pollion-Tarton, MSP"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I'm glad your experience was positive and it's great to know Dominique met your expectations."
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Brenda Stone

December 3, 2024

5  out of  5
rating by Brenda Stone
"Awesome and professional service I'm so thankful and grateful!"
We responded:
"Thank you for your 5-star review Brenda! My State Farm team and I are happy to be your good neighbor!"
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Jason Holmes

November 25, 2024

5  out of  5
rating by Jason Holmes
"I own a cleaning service. Spoke with Leslie’s office and they helped me get insured and explained things very well to me. I will be recommending to my friends and customers."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs Jason. If there is anything else we can do to help, please let us know!"
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William Moss

October 9, 2024

5  out of  5
rating by William Moss
".A great agency and my agent is wonderful Mrs Domineek"
We responded:
"Thank you, Mr. Moss, for your positive feedback! Our team works hard to provide the best possible support and solutions for our clients, and it's great to know we met your expectations. Don't hesitate to reach out if we can be of further assistance. We're here to help!"
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Marja Martin-Carruth

September 28, 2024

5  out of  5
rating by Marja Martin-Carruth
"I have been insured with the Leslie Johnson State Farm Agency for nearly a decade. Her and her staff provide quality customer service and care. I highly recommend her agency."
We responded:
"Thank you so much for your kind words! We're thrilled that you've had a great experience with our agency and we look forward to many more years of servicing you and your family."
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Shayla Williamson

September 27, 2024

5  out of  5
rating by Shayla Williamson
"We have been customers of Mrs Johnson since her agency opened 12 years ago. She and her team are consistently knowledgeable, responsive and helpful whenever we have a question or need. They are diligent in their assessment and responses and we appreciate the various products that help ensure our family’s peace of mind."
We responded:
"Thank you so much for your feedback! We're always striving to improve with you and your family in the forefront. Your comments help us get better. "
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Angela Wright

September 27, 2024

5  out of  5
rating by Angela Wright
"⭐⭐⭐⭐⭐ I can't say enough about the exceptional service I receive at Leslie Johnson’s State Farm agency! From the moment I walked in, I feel welcomed and valued. Leslie and her team display incredible professionalism, taking the time to thoroughly explain my options and answer all my questions. Their dedication to customer care is evident in every interaction. I truly felt like a priority, not just another client. Highly recommend this agency for anyone seeking reliable insurance with a personal touch!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear you've had a great experience and appreciate your support."
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Lyric White

September 27, 2024

5  out of  5
rating by Lyric White
"My experience with State Farm is nothing short of exceptional. From the beginning I was struck by their professionalism. The agents I interact with are knowledgeable, courteous, and always willing to take the time to explain the intricacies of my policy and coverage options. It makes me feel confident that I am in good hands and that my best interests are their priority. Another aspect that truly stands out is their promptness. Whether it is responding to my initial inquiry, processing documents, or addressing follow-up questions, the team at State Farm is quick and efficient. I never feel like I am left waiting or that my concerns are being overlooked. They consistently provides timely updates and ensures that everything is handled smoothly. Finally, the level of organization displayed by State Farm is impressive. Every interaction, whether in person, over the phone, or via email, is seamless. Their processes are clear, their documentation are thorough, and every step of the insurance process, from obtaining a quote to finalizing my policy, is streamlined. It is refreshing to work with an agency that clearly values structure and precision in their operations. In all, my experiences with State Farm Insurance is marked by their commitment to professionalism, promptness, and organization, making my entire process stress-free and satisfying."
We responded:
"Thank you Lyric for this awesome review! We're thankful that your experience has been pleasant. We're always strive to provide the best possible service to our customers."
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Robin

September 23, 2024

5  out of  5
rating by Robin
"Leslie Johnson is an outstanding agent. She and her team consistently demonstrates thoroughness and professionalism every time I meet with them."
We responded:
"Thank you for taking the time to leave us your positive feedback! It truly means a lot to us that you trust us to take care of you and your family."
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crimDela crim

September 13, 2024

5  out of  5
rating by crimDela crim
"Never had a problem, always prompt and on time and very welcoming..highly satisfied customer!! Thanks you Mrs. Leslie"
We responded:
"Thank you for entrusting my team and I to take care of your insurance needs!"
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Shaunda Terry-Johnson

July 31, 2024

5  out of  5
rating by Shaunda Terry-Johnson
"I have been a client of Leslie Johnson for over 10 years and am extremely satisfied with the care and services provided. She and her team are highly knowledgeable, professional, & extremely patient when it comes to ensuring that I have the best and most affordable services for my family. If you are looking for an agent who is readily available to answer any and all questions and walk you through all aspects of your service needs, call her today!!!"
We responded:
"Thank you for being the best part of our Agency. It's been a great pleasure serving you and your family. Thank you for your business!"
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IVANA SONI

July 29, 2024

5  out of  5
rating by IVANA SONI
"great staff, amazing people that provide the best services to the memphis community!"
We responded:
"Thank you Ivana! We certainly appreciate your support of our Agency."
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Nicholas Kinsey

July 17, 2024

5  out of  5
rating by Nicholas Kinsey
"Phenomenal office! I recently moved to the area and the office provided me with quotes for my home and auto. I saved money from what I was paying with my previous carrier. The great service matched the savings! I would highly recommend this office to anyone looking for insurance!"
We responded:
"We certainly appreciate your kind words and we definitely appreciate your business. We look forward to seeing you soon!"
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Xenobia Nicole

July 17, 2024

5  out of  5
rating by Xenobia Nicole
"Carmen is the best Statefarm Insurance Agent with the Leslie Johnson group. She is easy to communicate with and is impromptu. She’s also knowledgeable about any insurance policy you may need. She’s helps get the best insurance rates, is relatable and keeps her relationships with her customers consistent. Thanks Carmen for all you do!"
We responded:
"This is awesome to hear Xenobia. Carmen always puts her best foot forward when dealing our customers. Thanks so much!"
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Jeanne Tutor

July 9, 2024

5  out of  5
rating by Jeanne Tutor
"Carmen gave us great service on a weekend when we urgently needed insurance coverage on a car in order to complete the purchase. We appreciated her flexibility to help us!"
We responded:
"Thank you Jeanne! We certainly appreciate your business and welcome you to our Agency."
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Tyra Spearman

April 19, 2024

5  out of  5
rating by Tyra Spearman
"I worked with Carmen this morning on some insurance info. Not only did she provide professional customer service, but she did it with the most pleasant attitude. She got me exactly what I needed and without delay. It was indeed a pleasure to work with her today. I’ve been with this office for well over a decade and have no plans to leave. Kudos to Leslie Johnson and her staff."
We responded:
"Thank you Tyra! You and your family have been very loyal and long time customers of our agency. We appreciate your business and your kindness!"