Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of William Moss

William Moss

October 9, 2024

5  out of  5
rating by William Moss
".A great agency and my agent is wonderful Mrs Domineek"
We responded:
"Thank you, Mr. Moss, for your positive feedback! Our team works hard to provide the best possible support and solutions for our clients, and it's great to know we met your expectations. Don't hesitate to reach out if we can be of further assistance. We're here to help!"
Profile photo of Marja Martin-Carruth

Marja Martin-Carruth

September 28, 2024

5  out of  5
rating by Marja Martin-Carruth
"I have been insured with the Leslie Johnson State Farm Agency for nearly a decade. Her and her staff provide quality customer service and care. I highly recommend her agency."
We responded:
"Thank you so much for your kind words! We're thrilled that you've had a great experience with our agency and we look forward to many more years of servicing you and your family."
Profile photo of Shayla Williamson

Shayla Williamson

September 27, 2024

5  out of  5
rating by Shayla Williamson
"We have been customers of Mrs Johnson since her agency opened 12 years ago. She and her team are consistently knowledgeable, responsive and helpful whenever we have a question or need. They are diligent in their assessment and responses and we appreciate the various products that help ensure our family’s peace of mind."
We responded:
"Thank you so much for your feedback! We're always striving to improve with you and your family in the forefront. Your comments help us get better. "
Profile photo of Angela Wright

Angela Wright

September 27, 2024

5  out of  5
rating by Angela Wright
"⭐⭐⭐⭐⭐ I can't say enough about the exceptional service I receive at Leslie Johnson’s State Farm agency! From the moment I walked in, I feel welcomed and valued. Leslie and her team display incredible professionalism, taking the time to thoroughly explain my options and answer all my questions. Their dedication to customer care is evident in every interaction. I truly felt like a priority, not just another client. Highly recommend this agency for anyone seeking reliable insurance with a personal touch!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear you've had a great experience and appreciate your support."
Profile photo of Lyric White

Lyric White

September 27, 2024

5  out of  5
rating by Lyric White
"My experience with State Farm is nothing short of exceptional. From the beginning I was struck by their professionalism. The agents I interact with are knowledgeable, courteous, and always willing to take the time to explain the intricacies of my policy and coverage options. It makes me feel confident that I am in good hands and that my best interests are their priority. Another aspect that truly stands out is their promptness. Whether it is responding to my initial inquiry, processing documents, or addressing follow-up questions, the team at State Farm is quick and efficient. I never feel like I am left waiting or that my concerns are being overlooked. They consistently provides timely updates and ensures that everything is handled smoothly. Finally, the level of organization displayed by State Farm is impressive. Every interaction, whether in person, over the phone, or via email, is seamless. Their processes are clear, their documentation are thorough, and every step of the insurance process, from obtaining a quote to finalizing my policy, is streamlined. It is refreshing to work with an agency that clearly values structure and precision in their operations. In all, my experiences with State Farm Insurance is marked by their commitment to professionalism, promptness, and organization, making my entire process stress-free and satisfying."
We responded:
"Thank you Lyric for this awesome review! We're thankful that your experience has been pleasant. We're always strive to provide the best possible service to our customers."
Profile photo of Robin

Robin

September 23, 2024

5  out of  5
rating by Robin
"Leslie Johnson is an outstanding agent. She and her team consistently demonstrates thoroughness and professionalism every time I meet with them."
We responded:
"Thank you for taking the time to leave us your positive feedback! It truly means a lot to us that you trust us to take care of you and your family."
Profile photo of crimDela crim

crimDela crim

September 13, 2024

5  out of  5
rating by crimDela crim
"Never had a problem, always prompt and on time and very welcoming..highly satisfied customer!! Thanks you Mrs. Leslie"
We responded:
"Thank you for entrusting my team and I to take care of your insurance needs!"
Profile photo of Shaunda Terry-Johnson

Shaunda Terry-Johnson

July 31, 2024

5  out of  5
rating by Shaunda Terry-Johnson
"I have been a client of Leslie Johnson for over 10 years and am extremely satisfied with the care and services provided. She and her team are highly knowledgeable, professional, & extremely patient when it comes to ensuring that I have the best and most affordable services for my family. If you are looking for an agent who is readily available to answer any and all questions and walk you through all aspects of your service needs, call her today!!!"
We responded:
"Thank you for being the best part of our Agency. It's been a great pleasure serving you and your family. Thank you for your business!"
Profile photo of IVANA SONI

IVANA SONI

July 29, 2024

5  out of  5
rating by IVANA SONI
"great staff, amazing people that provide the best services to the memphis community!"
We responded:
"Thank you Ivana! We certainly appreciate your support of our Agency."
Profile photo of Nicholas Kinsey

Nicholas Kinsey

July 17, 2024

5  out of  5
rating by Nicholas Kinsey
"Phenomenal office! I recently moved to the area and the office provided me with quotes for my home and auto. I saved money from what I was paying with my previous carrier. The great service matched the savings! I would highly recommend this office to anyone looking for insurance!"
We responded:
"We certainly appreciate your kind words and we definitely appreciate your business. We look forward to seeing you soon!"
Profile photo of Xenobia Nicole

Xenobia Nicole

July 17, 2024

5  out of  5
rating by Xenobia Nicole
"Carmen is the best Statefarm Insurance Agent with the Leslie Johnson group. She is easy to communicate with and is impromptu. She’s also knowledgeable about any insurance policy you may need. She’s helps get the best insurance rates, is relatable and keeps her relationships with her customers consistent. Thanks Carmen for all you do!"
We responded:
"This is awesome to hear Xenobia. Carmen always puts her best foot forward when dealing our customers. Thanks so much!"
Profile photo of Jeanne Tutor

Jeanne Tutor

July 9, 2024

5  out of  5
rating by Jeanne Tutor
"Carmen gave us great service on a weekend when we urgently needed insurance coverage on a car in order to complete the purchase. We appreciated her flexibility to help us!"
We responded:
"Thank you Jeanne! We certainly appreciate your business and welcome you to our Agency."
Profile photo of Tyra Spearman

Tyra Spearman

April 19, 2024

5  out of  5
rating by Tyra Spearman
"I worked with Carmen this morning on some insurance info. Not only did she provide professional customer service, but she did it with the most pleasant attitude. She got me exactly what I needed and without delay. It was indeed a pleasure to work with her today. I’ve been with this office for well over a decade and have no plans to leave. Kudos to Leslie Johnson and her staff."
We responded:
"Thank you Tyra! You and your family have been very loyal and long time customers of our agency. We appreciate your business and your kindness!"
Profile photo of Cassandra Hart

Cassandra Hart

April 17, 2024

5  out of  5
rating by Cassandra Hart
"Mrs. Leslie and her staff especially Carmen make you feel like extended family! The staff members are professional, and very accommodating. Insure with Mrs. Leslie."
We responded:
"Thank you Cassandra for your very encouraging words. Carmen is always willing to help. We are here when you need us and we appreciate you and your family!"
Profile photo of Kim Bullard

Kim Bullard

April 17, 2024

5  out of  5
rating by Kim Bullard
"Excellent Customer Service"
We responded:
"Thank you Kim for being the best part of our Agency! "
Profile photo of Kendra S. Barnes

Kendra S. Barnes

April 3, 2024

5  out of  5
rating by Kendra S. Barnes
"I received exceptional customer service, professionalism and timely follow up response from the moment the staff answered the phone. After evaluating quotes from previous provider at the time, another and State Farm, State Farm provided me with the best value and price point to meet my needs. I switched to State Farm immediately and highly recommend them to others."
We responded:
"Thank you so much for entrusting our Agency to take care of and your family's insurance and financial service needs. Thanks for being the best part of our Agency! We apprecite you."
Profile photo of Ms Norman

Ms Norman

January 8, 2024

5  out of  5
rating by Ms Norman
"Carmen is absolutely amazing. I highly recommend speaking with Carmen. I asked way too many questions and she answered them all."
We responded:
"We're here to help life go right. I'm glad Carmen was able to assist you. Thank you for being the best part of our Agency!"
Profile photo of Lanesha Lyons

Lanesha Lyons

December 20, 2023

5  out of  5
rating by Lanesha Lyons
"Dominque was great so easy to talk to Very effective. I’m glad she could help me with finding the best price for my coverage. I highly recommend state farm and letting her help you out. Thanks again!"
Profile photo of Karyn Martin

Karyn Martin

December 16, 2023

5  out of  5
rating by Karyn Martin
"If you are in search of an agent to assist with your insurance needs, I highly recommend Leslie Johnson! The entire team provides exceptional customer service. They are very knowledgeable & go the extra mile to make your experience pleasant."
Profile photo of Taurus Nelson

Taurus Nelson

December 13, 2023

5  out of  5
rating by Taurus Nelson
"Very informative and take care of all your needs!"
We responded:
"Thank you Taurus! We appreciate you and we look forward to continuing taking care of you and your family."
Profile photo of Tiffani Hooks

Tiffani Hooks

December 13, 2023

5  out of  5
rating by Tiffani Hooks
"Working with Carmen is ALWAYS a pleasant experience!! She is professional, timely in her response, knowledgeable and just an all around amazing person!!! Thank you Carmen for taking care of all of my insurance needs!!! I appreciate you!!!!"
We responded:
"Thank you for being our part of our State Farm family. We appreciate your business and your support. Our customers are the Best part of our agency!"
Profile photo of Harvey Henderson

Harvey Henderson

December 13, 2023

5  out of  5
rating by Harvey Henderson
"We have been clients of State Farm over 15 years. Our representative Dominique Whitmore has always been there when needed to answer all concerns, providing guidance , and ensuring that we have the coverage needed. She's definitely an asset to her team & will always be considered an extended member of the Henderson Family! Our hats off to Mrs. Dominique Whitmore we appreciate all you do!"
We responded:
"Thank you for viewing my team as part of your family this is the type of relationship we aim for. We also view you all as part of our family. We appreciate your business. "
Profile photo of James Caffey

James Caffey

December 12, 2023

5  out of  5
rating by James Caffey
"I called in to get life insurance and spoke with Carmen. She was kind and caring and took her time to explain my options so I could make an informed decision."
We responded:
"Thank you for the review. We appreciate your business. "
Profile photo of Rozelle Green

Rozelle Green

December 12, 2023

5  out of  5
rating by Rozelle Green
"My visit is always amazing! Dominique is very knowledgeable and makes her clients truly feel like family. I HIGHLY recommend this branch location and make sure to ask for Dominique"
We responded:
"I love hearing about the customer service that our clients receive. I agree Dominique is highly knowledgeable and really cares about her clients. Thank you for your business and telling us about your experience. "
Profile photo of Sonya Anderson

Sonya Anderson

December 12, 2023

5  out of  5
rating by Sonya Anderson
"Customer service is always excellent . Dominique always shows genuine concern for customer needs.Very helpful. The absolute best agent ever!!!! Thank you!!!!"
We responded:
"I agree Dominique is a great part of our team. Thank you for letting us know about your experience. We appreciate your business. "