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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nikki And Joe BR

November 15, 2025

5  out of  5
rating by Nikki And Joe BR
"I called to replace a vehicle on my insurance and Erica helped me with that. She made the process easy and flawless. She was knowledgeable, patient and very informative. She made every easy for me to understand. She did a great job."
We responded:
"Thank you for taking the time to share your thoughts! We're glad Erica was able to assist you with this process. We appreciate your business!"
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Paul Rogers

November 10, 2025

5  out of  5
rating by Paul Rogers
"I’ve had a wonderful experience with Carmen Holmes at Leslie Johnson State Farm Agency. Carmen is consistently polite, professional, and genuinely caring. She takes the time to listen to my needs, explains my options clearly, and helps me make informed decisions about my coverage. Her knowledge and responsiveness have given me confidence that I’m well-protected. Carmen’s dedication to her clients is evident in every interaction. She’s respectful, patient, and goes above and beyond to ensure I understand my policy and any changes that may affect it. I also appreciate how she follows up to confirm that everything is still meeting my needs and provides helpful recommendations when appropriate. I highly recommend Carmen Holmes to anyone looking for reliable, compassionate, and expert insurance guidance. It’s a relief to know I have a trusted professional looking out for me and my family. Paul Rogers"
We responded:
"Thank you for our 5-star review Mr. Rogers! We’re strive to always provide our customers with positive experience. We look forward to continuing to support your insurance needs and our long-standing relationship."
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Zip Bowen

November 6, 2025

5  out of  5
rating by Zip Bowen
"Dominique was very professional and courteous."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! "
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Maliah Mayweather

November 5, 2025

5  out of  5
rating by Maliah Mayweather
"I have been with this State Farm firm since I got my first car as a teenager. If I could give more than 5 stars I would. The costumer service is excellent. I know I can reach out to anyone in the office and they will get the job done. As long as I am in Tennessee, I will be using Leslie Johnson’s State Farm office for all of my insurance needs."
We responded:
"We’re thankful for your feedback Ms. Mayweather! It’s our pleasure to assist you with your insurance needs. We appreciate your business and look forward to our continued working relationship with you and your family."
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gerard mack

November 4, 2025

5  out of  5
rating by gerard mack
"Great service"
We responded:
"We appreciate your review! We are pleased to know you had a great experience with our State Farm office. We are here to help!"
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Nick Patel

October 28, 2025

1  out of  5
rating by Nick Patel
"Unable to get answers"
We responded:
"Thank you for your feedback. We would like the opportunity to continue to explain your billing inquiries in regard to your recent credit. Please reach out to us directly, we value your input and would like to connect you with our billing department for a more detailed breakdown. Thank you for sharing your concern!"
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Bessie Owens

October 24, 2025

5  out of  5
rating by Bessie Owens
"Thanks state farm for helping me in a time of need and providing such great customer service"
We responded:
"Thank you Ms. Owens. I'm glad Carmen was able to take care of you and especially your life protection. We appreciate you!"
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Michelle Pollion-Tarton

October 24, 2025

5  out of  5
rating by Michelle Pollion-Tarton
"I found myself in an unfamiliar place. I have had some amazingly wonderful experiences with my Insurance providers. Then I complained about the service that I received from my progressive agent. Needless to say they played with my policy thinking they had me over a barrel with no options. I tried the General oh no that was a nightmare. My best friend suggested State Farm. I remembered a marketing call from an agent, who gave me great advice.i then met Dominique, who understood my plight, explained my options and provided me with exceptional customer service. Thank you for empowering your reps with the ability to thrive from a place of natural compassion and wisdom. After 15 years with the green guy, 3 years with old blue and white and a tearful 30 days of missed free throws, I’m breathing a sigh of relief in these Good Hands. Mrs. Michelle T. Pollion-Tarton, MSP"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I'm glad your experience was positive and it's great to know Dominique met your expectations."
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Georgia White

October 23, 2025

5  out of  5
rating by Georgia White
"Leslie and her staff are exceptional. They go above and beyond to assist their customers. There was an issue with my rental car and I gave Leslie a call and she was able to help me work through it and resolve the issue. I’ve been with State Farm for 35 years and I have no intentions of going to another carrier thanks State for always being there"
We responded:
"Thank you Ms. White! We appreciate your continued support of our brand and Agency for 35 years. We are looking forward to many more years of a great working relationship. We are here to serve and value you as being the best part of our Agency!"
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stacey collins

October 23, 2025

5  out of  5
rating by stacey collins
"6 stars if I could. Carmen was amazing and explained our options and policies well."
We responded:
"We’re thankful for your feedback Mr. Collins! We'll take the 6 Star review...We appreciate you and your family supporting our Agency."
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Antonio Heard

October 22, 2025

5  out of  5
rating by Antonio Heard
"They were very polite to me and did everything possible to fix the situation promptly. I am so glad that chose state farms. Thanks to Mrs. Leslie and Mrs. Sabrina. 🙏👍"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We truly appreciate your trust in our Agency."
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Lynette Daugherty

October 22, 2025

5  out of  5
rating by Lynette Daugherty
"The employees have always been most helpful in Leslie’s office! I know that goes back to Leslie herself!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re 5-Star satisfied with the service at our State Farm office."
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Anthony Bell

October 20, 2025

5  out of  5
rating by Anthony Bell
"Awesome Individual 🙏"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Edwin Hernandez

October 14, 2025

5  out of  5
rating by Edwin Hernandez
"Dominique was very informative on my insurance and policies , where I could save money and things I need start thinking about. I highly recommend setting an appointment with her."
We responded:
"Thank you Edwin for your 5 star review! We appreciate you being a part of our agency for over 10 years. We look forward to many more years of working together!"
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Lynette Cooper

October 13, 2025

5  out of  5
rating by Lynette Cooper
"My agent was nice and she resolved all of my needs it was also almost end of work day when I called and my agent still provided me with great service"
We responded:
"Thank you for reviewing our State Farm office! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sergio Rea

October 13, 2025

5  out of  5
rating by Sergio Rea
"Awesome service! Quick response."
We responded:
"We’re thankful for your positive feedback! We appreciate that we're able to provide you with great service! Thanks for being a part of Agency. "
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Renwick Tucker

October 9, 2025

5  out of  5
rating by Renwick Tucker
"I had a problem with the Tennessee Department of Revenue suspending the tag on my car. Ms. Sabreena at Leslie Johnson State Farm was extremely helpful in resolving the issue. Thank you very much."
We responded:
"We’re excited by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know Mr. Tucker."
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Pam Ames

October 9, 2025

5  out of  5
rating by Pam Ames
"Sabrina at the Dexter Rd Office in Cordova TN was very helpful in getting all questions answered, followed up in a timely manner, and confirmed completion of the task requested. Very good customer service."
We responded:
"We’re thankful for your feedback! We are here to help Pam."
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Myra Terry

October 8, 2025

5  out of  5
rating by Myra Terry
"You went above and beyond with your timing and the info that you sent. The information was thorough and plentiful. THANK YOU! I must drive so you were right on time. Thank you!"
We responded:
"We are delighted to know you had a great experience with our State Farm office. We are here to help when you need us!"
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Earl King

October 8, 2025

5  out of  5
rating by Earl King
"I love love this agency!!! Dominique & Sabreena are a joy to deal with. I highly recommend this office. The ladies are awesome"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know Mr. King!"
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Whit Ocean

October 1, 2025

4  out of  5
rating by Whit Ocean
"Carmen and the entire staff is top tier!"
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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Cynthia Bel

September 30, 2025

5  out of  5
rating by Cynthia Bel
"My family has been with State Farm over 15 years and we have always felt apart of a family. Dominique at this agency is compassionate , understanding, and makes sure there are no gaps in coverage. I HIGHLY recommend this agency for all of your insurance needs."
We responded:
"Thank you for your 5-star review Mrs. Bell! My State Farm team and I are happy to be your good neighbor! Dominique cares about her customers and goes the extra mile. "
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Ethan Pope

September 30, 2025

5  out of  5
rating by Ethan Pope
"Great customer service. Leslie and Carmen are awesome. Thank you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! We appreciate you and your business."
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Shelby Sowell

September 18, 2025

5  out of  5
rating by Shelby Sowell
"Leslie’s staff is always so knowledgeable & if they don’t know the answer, they go above & beyond to find the answer. As a former State Farm Employee, great Agents & Staff are hard to come by… but Leslie & Carmen?! TOP TIER!"
We responded:
"Thank you for your 5-star review Mrs. Sowell! My State Farm team and I are happy to be your good neighbor! We appreciate your kind words and look forward to working for and with you and your family."
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Booker Leigh

September 15, 2025

5  out of  5
rating by Booker Leigh
"Dominique with this agency is amazing. She goes over and beyond the call of duty for me and my family."
We responded:
"Thank you Mr Leigh for your feedback and awesome review for Dominique and our agency! We look forward to our continued relationship and we appreciate your business."